Utility mobile apps that redefine great service.

Your customers rely on your apps for everything from convenient bill pay to critical outage mapping. Let’s give them the very best.

Faster payments. Fewer hassles. Happier customers.

We build My Account apps that fulfill regulatory, compliance, and accessibility requirements, all while making it easy and fun for customers to use.

Outage mapping

When storms or planned outages happen, your app is a customer’s lifeline. Configuring, designing, and integrating data accessibility is imperative, along with selecting a mapping platform and configuring pop-ups. We do it all.

Bill pay

Customers expect easy and intuitive bill payment. We build secure and compliant processes that seamlessly integrate utility billing systems and payment gateways, all in a neat, user-friendly interface.

Self-service

Give your customers the power to manage their accounts on their terms. From updating contact info to starting or stopping service, we design intuitive self-service flows that reduce call volume and boost satisfaction.

Energy gamification

Make saving energy fun. We design app features that encourage energy-efficient habits—like setting usage goals, awarding badges, and providing tips—turning everyday conservation into a game your customers actually want to play.

Our process for utility apps

01

Discovery

We start by learning what your customers need—and what your business needs. Through user interviews, stakeholder workshops, and technical audits, we uncover the must-haves (and nice-to-haves) that shape a seamless My Account experience.
02

Design

From outage alerts to bill pay, we design every screen to be accessible and easy to use. We focus on user flows that reduce friction and prioritize the features your customers rely on most, so they feel in control.
03

Development

We build your app to fit with your existing systems. Whether it's customer information systems (CIS), billing platforms, or third-party tools, we ensure secure, efficient integration that keeps everything running smoothly.
04

Support

As your customers’ needs evolve, so should your app. We provide ongoing support, performance monitoring, and feature enhancements to ensures your My Account app is always delivering value.