Turning lost sales into loyal customers
In retail and hospitality, speed, personalization, and delight are the new baseline. We design every journey to turn first-time visitors into repeat guests.
For retail & hospitality, it’s all about the experience.
We’ve partnered with global brands, consumer packaged goods (CPG) companies, and fast-growing retailers to bridge the gap between brick-and-mortar and digital touchpoints.
Whether you’re operating in luxury retail, quick-service restaurants, or hospitality groups with multiple properties, we help you create digital solutions that keep pace with shifting customer expectations.
Our strategies are built on deep integrations with your existing systems—POS, booking engines, loyalty platforms—while meeting the highest standards of security, accessibility, and compliance. With Mindgrub, every interaction feels effortless, no matter the channel.
From negative feedback to 5-star raves
Customer Experience Transformations
We help retail and e-commerce brands create connected, high-converting experiences across platforms—built with personalization, performance, and customer delight in mind.
UX/UI Design
Every design decision is rooted in customer research, ensuring the journey from “just browsing” to “I’ll take it” is as short and satisfying as possible.
Support & Maintenance
From booking systems to point-of-sale, we deliver continuous, tech-forward support that keeps your operations smooth, secure, and guest-ready.
Systems Integration
Connect your POS, CRM, PMS, ERP, and marketing tools to unify operations, streamline service, and give guests a consistent, personalized experience every time.
AI-Powered Personalization
Deliver individualized recommendations, dynamic pricing, and predictive promotions that adapt to each customer’s preferences in real-time.
ACES™ – Ticket-based Support
We combine technical upkeep with creative enhancements and infrastructure management to ensure your platforms stay performant, secure, and aligned with your needs.
“The Mindgrub team has created a truly 'fresh' experience, and their technical depth has been on point. With this partnership, we are really getting the quality we need to scale and grow our digital offerings.”
Director of Information Technology, Royal Farms
