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Your 2025 Utility App Benchmark Report Is Here

Compare your app's performance against industry leaders and discover what sets them apart.

Download The Full Report
Moble app ratings illustration

Do You Know How To Boost Your Utility App's Performance? We Do.

And we’re ready to share.

We analyzed 80 utility mobile apps from 40 of the nation’s largest providers to uncover what separates the best from the rest.

From must-have features to emerging trends shaping 2025, this report gives you the data-backed insights you need to deliver a mobile experience your customers will love.

Don’t guess what works. Know it.

Download The Full Report Now

32%

of apps score above a 4.5 rating

“Mobile technology evolves fast and so do user expectations. [...] Older apps may suffer from outdated architecture, missing key security features, difficult and expensive maintenance, and usability challenges as accessibility and device standards evolve.”
Blake Jackson
Account Director, Energy and Utilities

What makes top utility apps outperform the competition?

Our analysis revealed the specific strategies that help apps achieve strong iOS and Android store ratings and drive customer adoption. Here’s what you’ll discover in our comprehensive report:

  • The Rating Reality Check

    Learn why industry averages aren't enough and discover the benchmark that truly separates leaders from laggards.

  • The Update Formula

    Uncover the optimal update strategy that drives user satisfaction without overwhelming your development team.

  • The Download Driver

    See how app store performance directly impacts visibility and adoption rates.

  • The Feature Hierarchy

    Find out which capabilities matter most to utility customers and which ones are nice-to-have.

  • The Leadership Blueprint

    Get exclusive insights from top-performing utility apps that consistently outrank their competitors.

Which Features Drive Utility Mobile Apps To The Top?

Is it native payment experiences? Biometric logins? AI-powered insights?

Find out what specific capabilities support the highly coveted 4.5+ star rating and learn how to transform your mobile customer experience from functional to fantastic.

Download The Full Report Now

Access the Report, And Gain Your Edge.